ABOUT SET

ELECTROTHERAPY SERVICE

Our mission

Our Vision

To make a difference in order to have a positive impact on the quality of life of the people around us, our patients first, but also our teams, our partners and the community as a whole.


Continue to be a key company in the health sector for support in pain management and patient rehabilitation, due to the quality of its products and services, its innovations as well as its approach individualized therapy


"With over 20,000 patients who have undergone electrotherapy treatment and nearly 1,500 health professionals trained in functional electrotherapy, I'm proud of our achievements and I want to help even more people improve their health through our products and services."


- Véronique Lamy, President

1995

23 000

Serving patients since 1995

Patients treated

300

1500

More than 300 clinics recommend our services and electrotherapy devices in Quebec

MORE THAN 1500 professionals trained in the use of our TENS

40

More than 40 enthusiasts to meet the needs of each patient

80%

80% of patients who follow an electrotherapy program with our TENS devices adopt it in the long term

A SUCCESS STORY SINCE 1994

2024

30th anniversary

In 2024, we proudly celebrate our 30th anniversary at SET (Services d'Électro-Thérapie). For three decades, we have been at the forefront of health and wellness innovation, providing cutting-edge functional electrotherapy solutions to help our customers live pain-free, vibrant lives.


During these 30 years, we have established high standards of excellence in care, customer service and commitment to our mission. We are proud of our journey and the thousands of people we have helped regain their well-being and quality of life.


But our commitment to continuous improvement doesn't stop there. More than ever, we are committed to our mission to provide natural and effective health solutions to our customers. We continue to invest in research and development to stay at the forefront of functional electrotherapy technology.


We are grateful to our customers, partners and dedicated team who have helped make SET what it is today. Together, we continue to move towards a future where everyone can live fully, healthily and pain-free.


Thank you for being part of our history. Together we are SET.


2016

Functional electrotherapy

WWe believe that pain management should be easily integrated into daily activities. Therefore, we have developed functional electrotherapy, an innovative approach that uses transcutaneous electrical nerve stimulation (TENS) both at rest and during activities


In collaboration with the health community

Health professionals value functional electrotherapy and our unparalleled personalized services for one simple reason: we greatly improve health outcomes.

Treating pain while being active or even at rest encourages the patient to move and perform strengthening exercises, which promotes physical rehabilitation.

When the treating health professional considers that functional electrotherapy is suitable for the patient's condition, we're ready to take care of the patient promptly.


Patient First

  • The therapeutic education experience starts with a video conference or a phone call meeting with one of our therapists who to introduce the patient the use of TENS according to his/her lifestyle and pain management objectives.
  • The therapist follows up with the patient two weeks after the education to make sure the device is used optimally.
  • Finally, we conduct an annual follow-up and provide patient support by phone


2009

New management

“30 years old and a mother of two young children, managing a business with all that entails was quite a challenge. But thanks to the enthusiastic support of my husband Eric, I took the opportunity. My goal: helping people suffering from chronic pain, everywhere in Quebec.” - Véronique Lamy, President



Véronique surrounded herself with electrotherapy specialists who forged quality relationships with health professionals. With high-quality devices and personalized patient support, the company has become the reference in electrotherapy in Quebec..

1994

Company creation

With a strong desire to help people suffering from chronic pain, Ms. Lahaie founded her company to offer patients a treatment option using electrotherapy that includes personalized support.


Ms. Lahaie knew how to prepare the next generation. Indeed, she had seen in Véronique Lamy – a therapist who had worked for more than nine years on her team – all the entrepreneurial skills to become the next owner of the company.

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